Delivery & Payment
Delivery & Payment
We ship worldwide. Delivery times depend on the item category and your location.
All orders are processed within 1–2 business days after payment confirmation.
Customs Duties and Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
Local Delivery across Ukraine & Turkey
We offer local shipping options within the countries where our production is based: Ukraine: Delivery via Nova Poshta (shipping costs are paid by the recipient according to the carrier's rates). If the item is in stock, delivery takes 1–3 business days. If the item is crafted or shipped from Turkey, the delivery time is 7–14 business days.
Turkey: Delivery via Yurtici Kargo (shipping costs are paid by the recipient according to the carrier's rates). Free local pickup is available in Antalya.
International Orders
All international orders are shipped via DHL Express.
Cost: $35 USD.
Delivery time: 5–10 business days.
Free shipping: On all orders over $250 USD.
Shipping assistance: If you have any special requests or questions regarding shipping to your region, please contact us at deviatka.swim@gmail.com.
Customs Duties & Taxes
All customs duties and VAT are to be paid by the recipient according to the legislation of the destination country. We are not responsible for any additional customs charges.
Payment
All orders are processed on a 100% prepayment basis.
Payment Methods
Bank cards: Visa, Mastercard, American Express.
Digital wallets: Apple Pay, Google Pay, PayPal.
Cryptocurrency: USDT and Bitcoin. Please contact us at deviatka.swim@gmail.com before payment to coordinate the details.